KLAS is a leading healthcare IT research firm that provides transparent and impartial insights. For their report, KLAS interviewed customers from large hospitals and health systems in major metropolitan areas to report clear evidence of strong customer satisfaction in IT Planning & Assessment. Find out more about the findings, below.
Highly satisfied or satisfied
Would buy again
Quality of staff/
Structured evaluations of systems, processes, and vendors
Actionable recommendations backed by consumable data
Creation of strategic road maps
As clients navigate the COVID-19-impacted world and healthcare’s evolving landscape that is shifting to value-based care, most of Healthlink Advisors’ IT planning and assessment clients are highly satisfied. Clients routinely praise the firm’s integrity, customizability, and lack of sales pushiness and nickel-and-diming. Executive involvement will need scalable adaptation to the firm’s growth, and clients express a key to success is early transparency surrounding expected outcomes.
Healthlink Advisors is much more honest than any other consulting firm I have worked with. Nobody else tells us not to use their software. With Healthlink Advisors, people don’t have to presume that half of what they are being sold in a proposal is garbage because Healthlink Advisors is going to be straight with their clients.CIO/executive
Considering how many clients Healthlink Advisors has, I am amazed at how knowledgeable the CEO is about each project. The executives are extremely hands on during the engagements. I know that I can reach out directly to the CEO if I need anything or if there are any challenges.CIO/executive
Healthlink Advisors does a good job of understanding what needs to be done and, maybe more importantly, what doesn’t need to be done. Healthlink Advisors doesn’t create a mountain of work when it doesn’t need to be created. They zero in on exactly what we need and how to attack it. Healthlink Advisors doesn’t try to sell us a bunch of BS or create a bunch of reports that are no good to anybody.CIO/executive